Concierge Service Inclusions

Welcome to The HMO Property Co. This page outlines the full process, pricing, and terms of our award-winning Concierge service — designed to deliver a high-yield, cashflow-positive property investment experience

Step 1: GETTING MARKET READY- This is the most important step!

You’re under no obligation to use our recommended professionals, but we highly recommend them. They’ve helped hundreds of clients get finance-ready and structured the right way.

Commitment Fee – $5,000

To get started, we charge a $5,000 engagement/commitment fee. This ensures you’re serious and ready to move forward.

We’re very protective of our broker’s time — They are some of the best in the country and only work with pre-qualified clients. This fee helps us filter time-wasters and give our real clients priority access.

Finance & Structure Setup Process

Once the commitment fee is paid, we connect you with our finance specialist to assess your borrowing power and serviceability and provide you with a BIA (Broker Indicative approval)

Invoice for Remaining Concierge Fee

Once your broker confirms you’re ready to proceed with a deal, we issue the final invoice of $16,994.50 inclusive of GST for the full Concierge Service.

Structure Setup Process

If eligible and payment has been made, we will introduce you to our accountant to set up the correct trust structure for asset protection and tax efficiency.

LOE Issued in Trust Name

Once your structure is in place, we return those details to the broker who issues your Letter of Eligibility (LOE) in the trust name.

Step 2: Research & Due Diligence

• We source off-market or exclusive opportunities based on your criteria.

• You receive full cashflow forecasts, estimated construction costs, and expected room rental rates.

• When an opportunity is approved, you’ll place a $1,000–$10,000 deposit (Also the land is subject to finance and is refundable if the condition has not been satisfied)
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Step 3: Deal Finalisation

• We negotiate and submit your Offer & Acceptance (O&A).
• We manage the Preparation of Plans Agreement (PPA) with the builder.
• You pay $5,000 direct to the builder to initiate the drafting and build contract process (this forms part of your build cost).
• We submit your full contract to the bank for 60-day finance approval.
• A commercial valuation (~$3,000–$3,500) is arranged and payable to the bank.

Step 4: Construction Management

• You’re added to our Monday.com construction portal for full visibility of project milestones.
• We manage all approvals and hold the builder accountable.
• Your portal is updated every two weeks until completion.

Terms and Conditions

Pricing Breakdown:

Service Commencement & Refunds

• Service begins upon receipt of the $5,000 commitment fee.

• If finance is not obtainable after working with our broker, we refund your fee in full, less any Stripe processing fees.

• If a suitable property is not sourced within 180 days, your concierge fee is refunded less any professional or consulting costs incurred.

• To avoid Stripe fees, you can pay by direct transfer into our bank account.

Agreement Acknowledgment

By signing the agreement and paying the commitment fee, you:

• Authorise The HMO Property Co to commence services

• Acknowledge all terms and pricing
• Commit to progressing through our high-performance property investment process
• By signing this agreement, you consent to The HMO Property Co using images and videos of your property for marketing purposes, including social media, website, and promotional materials.